Thank you for choosing our Excel Budget & Planner files! We are committed to providing high-quality products to help you manage your finances and planning needs. Please review our refund policy below:
- Refund Eligibility:
Refunds are not available for items once they have been downloaded or accessed. Due to the digital nature of our products, all sales are final after download or access. - Item Download Tracker:
Our website employs an item tracker to monitor when a product has been downloaded or accessed. Once the Microsoft Excel file(s) have been downloaded, they will be marked as “used” and no refund will be issued. - Non-Refundable Items:
- Microsoft Excel files (such as budget sheets, planners, and templates) for personal or corporate use are non-refundable once downloaded.
- If the product has been opened, accessed, or used in any way, it will not be eligible for a refund.
- Refund Requests:
- Refund requests will only be considered if the download has not occurred. Please contact us within 7 days of purchase if you have any concerns.
- All refund inquiries must be submitted via email to refund@reymainternationaldigitalcreations.shop
with your order details.
- Exceptions:
In cases where there is an error with the product file (e.g., file corruption or an issue preventing access), we will review the situation on a case-by-case basis and may provide a replacement or a solution to resolve the issue. - Contact Information:
If you have any questions or need assistance with your purchase, please reach out to our customer support team at contactus@reymainternationaldigitalcreations.shop.